A Cooperation Model for Personalised and Situation Dependent Services in Mobile Networks

Situation dependent services are services that significantly depend on the user’s context. Considering the indiv idual needs, such services are regarded to be more beneficial to the customer than non-individual services. In this paper we present a conceptual framework and characterise a service platform for the cooperative development of situation dependent services. The framework pays attention to the current market situation and considers legal, economical and technical conditions that are relevant for providing situation dependent mobile services. The cooperative service platform which is hosted by the mobile network operator gives service providers access to the usage situation of their customers. Taking advantage of that platform, the provided services can be adopted effectively according to the customer’s situation and needs.